Face to face with job seekers

Nottingham Works 4 You partner, Empleo CIC, have been helping to deliver the Community Hub at Bulwell Riverside library for over a month now on a Tuesday afternoon, and a really popular Wednesday Work Club too. Mark from Empleo wrote to us the other day to tell us about a young resident they’d helped…

How have you supported people during lockdown?

Empleo have been able to offer remote services in the community since March 2020, and quite successfully too, but there’s no substitute for working face to face with people who need support to get back to work. The Community Hub is currently the only way our staff and partners can support clients face to face and after a slowish start, it is proving successful for us, and them!

Can you tell us about someone you’ve helped?

D.D. is 22 and he’d been unemployed for two years. He was referred to us by staff at Bulwell Jobcentre so Melissa from our team called him and arranged to meet him at the Community Hub. Shy, reserved, needing reassurance, and the victim of several slices of misfortune at work,  D.D. relished the face-to-face contact. Melissa built up his trust, which wasn’t easy, but having face-to-face meetings speeded up the process. 

After the first meeting he attended each week at the Hub for one hour. As there are generally two of us working at the desk, there was sufficient social distance and support from library staff, so no-one who visited the Hub was excluded during the one-to-one work. Over three weeks, we helped D.D. create a CV and a cover letter, we also gave him lots of skills work to improve his confidence. Two weeks ago, Melissa helped him to complete an application form for a Kickstart position as a Recycler and Public Realms Operative (better known as a Refuse Collector) for Gedling Borough Council. The form is complex with surprisingly in-depth questions so Melissa explained each question and the two of them completed the form.

What was the outcome?

The employer called him three days later and invited him to an interview so D.D. came down for a mock interview at the Hub last Tuesday, with the real interview two days later.  One day after the interview, D.D. called Melissa to say he had been offered the position (against stiff competition) and he had accepted.

Melissa worked extremely hard with D.D. and used all her considerable talent to bring him out of himself.  The two of them had the space and the time to work together that they would not have had without the Hub.  May I say that we are committed to helping at the Hub and strongly believe it will be a useful addition to all our efforts to help local unemployed people back to work.

Want to know more?

If you’re aged 16 to 24, and want to find out more about partners like Empleo, check out our Nottingham Works 4 You webpage.

Get in touch with Nottingham Jobs:

Call 0115 876 4508

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